General Questions/New to Joomla! 4.x • Re: Error An error has occurred while fetching the JSON data: HTTP 500 status code. Internal Server Error

Turn on the PHP Error reporting (done through your web host e.g. cPanel PHP settings, or ask your host for assistance), or you can set it on through Joomla's global configuration (under system (or server)).

Currently, Error Reporting is reported as "None" in the FPA. Error 500 is a generic server error (doesn't tell you much at first glance). With Error Reporting turned on, and set to Maximum that will give us more detail about the specific error. Post any error messages you see on the screen to the thread here.

"Display Errors" - you wouldn't leave that in the On setting for a production site, but for troubleshooting temporarily, it's OK.

"Output buffering", the Pre update says while the recommended setting is "Off" the site will work with this "on".

Perhaps the problem is your template. Switch to Cassiopeia, and check if the error 500 disappears. You may need to find an update for your template, or use an alternative compatible with J5.

This may have an impact: Potential Missing Modules :: mod_ssl - make sure mod_ssl is active in PHP settings (in your hosting environment - in cPanel etc).

Statistics: Posted by AMurray — Mon Jul 15, 2024 11:30 pm

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